Harrah’s Entertainment means winning and it’s our people who make that winning experience possible for our guests. So it’s only natural that we would reward our people with excellent compensation and benefits as well as outstanding opportunities for professional growth. In fact, Harrah’s earned a spot on Business Week’s 2007 “The Best Places to Launch a Career” list. Harrah’s Entertainment in Las Vegas has been honored as the number one “Best Place to Work” in the gaming division by the Southern Nevada Human Resources Association. With nearly 40 casinos and 8 great properties here in Las Vegas, Harrah’s Entertainment is the largest gaming operator in the world. Come see what makes us the best and brightest!As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!GENERAL SUMMARYThe primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay.Essential Duties and Responsibilities• Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round• Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests• Maintains clean and stocked workstation• Handles money according to procedure• Monitors guest consumption of alcohol and intervenes as needed according to guidelines• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos• Promotes casino events and programs• Works closely with Total Rewards Center to promote new card sign up programs.• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor• Provides personalized service and uses guest name• Resolves service problems according to guidelinesJob Specifications• Work requires 6 months prior Beverage Service experience.• Work requires effective communication in English, both verbal and written form in a professional manner.• Must present a neat and professional appearance.• Work requires interactions with customers, public and co-workers.• Work requires teamwork with other staff members.• Work requires ability to accurately count money and provide change.• Work requires knowledge of tray service and cocktail ingredients.• Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.Working ConditionsFast paced, high volume environment involving constant public. Requires standing and walking continuously with a tray up to 15lbs throughout the shift. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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